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September 1, 2006, Newsletter Issue #20: Technical Support


1

Tip of the Week

If technical difficulties arise during your online class or exam, immediately call your school's tech support department. Technical support for online courses is available through several channels:

- Call a toll free number

- Email a helpdesk

- Refer to a troubleshooting guide.



If at any time your technical problems prevent you from making a deadline or finishing an assignment, contact your professor as well as technical support.





2

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