Academic advising for an online degree is a problem for most online bachelor degree programs. To put it plain and simple: it's an area that needs work for the vast majority of colleges. Sure they have ample advisors and counselors for onsite students but when it comes time to earn a college degree online many people find they are left out in the cold. One exception to the rule is Penn State who is one of the only distance education providers to have a team of professional advisers on staff to provide academic advising for an online degree. Most online colleges and universities could learn a lesson or two from Penn State's program.
Here is what you should look for when it comes to an academic advisor for an online degree program: